Most folks know how to conduct themselves in a college classroom. You come in, find a seat, and smile to the person next to you.  Once the professor walks in,  you start taking notes and you might raise your hand to ask a question.

But what about online? How do you communicate effectively in an online learning environment? Here are some reminders about online communication.

Remember the human. The Core Rules of Netiquette by Virginia Shea, remind us that there is a real human being on the other end of our email or postings. Before you hit the “send” button ask yourself Would I say this to the person’s face?

Remember a digital communication cannot be erased. It can be stored somewhere by anyone for a long time. Anything you say in an email or text or online discussion board posting can never be retracted.  Your message could be forwarded to anyone or saved and you have no control over it. Don’t say anything online that will come back and haunt you.

All caps feels like shouting in a digital communique.

The language of instant messaging such as LOL should remain in instant messaging. Don’t use abbreviations in a discussion board or email.

You might be “connected” 24/7. You are accustomed to having your phone on your body at all times. And if you send a text, the person you sent it to will respond almost immediately. However, your professors might not consider their phone something that must be attached to their bodies at all times. They have a life and might not be willing to respond to your text at 11:24 at night. Be aware that your professor will more than likely keep “office hours” for responding to texts or emails.

On an online discussion board the comments are out there for all the class members to see and respond. If you want a private dialog with your professor you can request one online or you can email.

Your email subject line should communicate the main point of the email. Be clear and concise. The email body should be short and to the point. Address your professor as Dr. or whatever title this professor holds. End your email like you would end a formal letter. Use closing words like sincerely or best regards.

The two little words “Thank you” go a long way.